Behind-the-Scenes Support

 I’ve partnered with business owners across multiple industries to support operations, systems, marketing, and client experience. Below are examples of how I help keep businesses running smoothly behind the scenes. 

 How I Supported Them:
• Managed accounts payable and receivable (AP/AR)
• Processed payroll and supported HR administrative needs
• Drafted, organized, and maintained contracts
• Oversaw collections and financial follow-ups
• Prepared and formatted project proposals

Impact:
Improved internal organization and allowed leadership to focus on field operations while back-office systems ran smoothly.

How I Supported Them:
• Managed social media support to maintain consistent online presence
• Conducted data mining for outreach and communication efforts
• Created and distributed email blasts
• Edited video content for marketing and educational use
• Provided ongoing administrative support

Impact:
Streamlined marketing efforts and reduced administrative workload, allowing the team to focus on client relationships and growth.

How I Supported Them:
• Managed billing and collections
• Provided ongoing administrative support
• Served as a sounding board and provided strategic feedback
• Organized CRM systems for client tracking
• Supported social media presence
• Assisted with pricing adjustments, disclaimers, and contracts

Impact:
Helped strengthen internal systems, improve pricing confidence, and support informed business decisions.

How I Supported Them:
• Coordinated event logistics and ongoing administrative operations
• Managed email blasts and communications to keep members informed and engaged
• Supported community growth through consistent outreach and follow-up
• Assisted with internal organization and operational support
• Supported social media posting and community engagement

Impact:
Helped strengthen communication, improve organization, and support the continued growth of the Kingdom Entrepreneurs community while leadership focused on vision and relationships.

 How I Supported Them:
• Managed client relations and served as a primary point of contact
• Supported sales, inquiries, and booking coordination
• Assisted with event planning and execution logistics
• Oversaw billing and collections
• Managed social media across Facebook, Instagram, and TikTok
• Edited and posted video content to support brand visibility
• Drafted and managed contracts and proposals
• Coordinated reviews and testimonials
• Supported networking efforts and relationship-building within the event industry
• Worked events on-site to ensure a seamless client experience

Impact:
Supported business growth by strengthening internal systems, expanding brand visibility, and creating a consistent, professional client experience from inquiry through event execution.

How I Supported Them:
• Built and optimized CRM automation within interfacing software
• Streamlined client onboarding and follow-up workflows
• Supported social media posting for brand consistency

Impact:
Created a more efficient client journey and reduced manual processes through automation.

How I Supported Them:
• Built client-facing automations within existing software
• Developed CRM workflows for improved organization and communication
• Supported website functionality for a smoother client experience

Impact:
Improved efficiency and created a more seamless inquiry-to-booking process

How I Supported Them:
• Assisted with email marketing initiatives using Mailchimp
• Created, formatted, and scheduled email campaigns
• Helped refine messaging for client-facing communications

Impact:
Improved consistency and professionalism in client outreach efforts.